Privacy Policy

Last Updated: September 21, 2026

LankaFix (“LankaFix”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our customers, property owners, buyers, sellers, tenants, service providers, and website visitors.

This Privacy Policy explains how LankaFix collects, uses, stores, and protects information when you use our website, submit an inquiry, request a service, list a property, or communicate with us.

1. Our Services

LankaFix provides and facilitates a range of property-related services, including:

Property Care & Maintenance
Property Management
Real Estate Services
Property Buying & Selling
Property Rental Services
Property Brokering
Property Marketing
Land & House Listings
Residential Property Services
Commercial Property Services
Septic Tank Installation
Septic Tank Cleaning & Maintenance
Gully Bowser Services
Wastewater Management
Drainage Services
Soakage Pit Construction
Wastewater Pit Construction
Plumbing Services
Water Tank Cleaning & Maintenance
Roof Maintenance & Repairs
General Building Maintenance
Property Cleaning
Deep Cleaning
Commercial Cleaning
Residential Cleaning
Facility Maintenance
Landscaping and Outdoor Property Maintenance
Repair and Maintenance Services
Property Inspection and Maintenance Coordination
Other property-related services offered or coordinated through LankaFix

The services available may change from time to time.

2. Information We Collect

When you use our website or services, we may collect information including:

Personal Information

Name
Telephone number
Email address
Preferred contact method
General location or address
Information required to provide a requested service

Property Information

Depending on the service, we may collect:

Property address or general location
Property type
Land extent
Building information
Number of rooms
Property photographs
Property features
Property maintenance requirements
Septic and wastewater system information
Plumbing and drainage information
Roof and building maintenance information
Property sale or rental information
Asking price or service requirements

Service Information

We may collect information about:

Services requested
Maintenance requirements
Quotation requests
Site inspection requests
Booking details
Service history
Communication regarding a service

3. Real Estate & Property Brokering

If you use LankaFix for property sales, purchases, rentals, or brokering services, we may collect information necessary to facilitate the inquiry.

This may include:

Property owner information
Buyer requirements
Seller requirements
Tenant requirements
Property details
Preferred location
Budget information
Property photographs
Viewing requirements
Communication details

We may use this information to connect relevant parties involved in a property inquiry or transaction.

4. Property Listings

When a property owner or authorized representative submits a property for sale or rent, LankaFix may publish selected property information for marketing purposes.

Published information may include:

Property photographs
General property location
Property type
Land size
Building size
Number of bedrooms
Number of bathrooms
Property features
Asking price
General access and location information

We may avoid publishing sensitive personal information or an exact private residential address where it is not necessary.

5. Property Maintenance Services

LankaFix may collect information necessary to provide property maintenance services, including:

Property location
Service requirements
Maintenance history
Site photographs
Inspection information
Quotation details
Appointment information
Contact details

This information may be used to arrange and coordinate services such as property maintenance, plumbing, drainage, septic, cleaning, roofing, wastewater, and other maintenance requirements.

6. Septic, Drainage & Wastewater Services

For septic and wastewater services, we may collect relevant technical information such as:

Property location
Septic tank details
Wastewater system details
Drainage information
Site photographs
Access information
Service history
Installation or maintenance requirements

This information is used to assess requirements, prepare quotations, arrange inspections, and provide the requested service.

7. Cleaning & Facility Maintenance

For cleaning, facility maintenance, and property care services, we may collect information about:

Property type
Property size
Cleaning requirements
Maintenance requirements
Preferred service dates
Access arrangements
Special service instructions

This information is used to organize and deliver the requested service.

8. How We Use Your Information

LankaFix may use collected information to:

Respond to inquiries
Provide requested services
Prepare quotations
Arrange property inspections
Schedule service appointments
Manage property maintenance requests
Facilitate property buying, selling, and rental inquiries
Market property listings
Connect buyers, sellers, owners, tenants, contractors, and service providers
Communicate about bookings and services
Improve our website and services
Maintain business records
Prevent fraud and misuse
Conduct marketing and promotional activities where permitted
Comply with applicable legal requirements

9. Service Providers & Contractors

LankaFix may work with independent contractors, technicians, tradespeople, cleaning teams, property professionals, and other service providers.

Where necessary to provide a requested service, relevant information may be shared with the appropriate service provider.

We aim to share only information reasonably necessary for completing the requested service.

10. Marketing & Communications

If you contact LankaFix, submit an inquiry, request information, or interact with our services, we may contact you regarding:

Your inquiry
Requested services
Property listings
Quotations
Appointments
Service updates
Relevant LankaFix services
Promotional communications where permitted

You may request that promotional communications stop.

11. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember preferences
Understand website usage
Measure website performance
Improve user experience
Support marketing and advertising activities

You may manage cookies through your browser settings.

12. Analytics, Advertising & Social Media

LankaFix may use third-party tools for website analytics, advertising, social media marketing, conversion tracking, and communication.

These services may collect information according to their own privacy policies.

Examples may include website analytics platforms, search advertising platforms, social media platforms, messaging services, and other digital marketing technologies.

13. Sharing Information

LankaFix does not intend to sell personal information as a standalone commercial product.

Information may be shared when reasonably necessary with:

Service providers
Contractors
Property owners
Buyers or prospective buyers
Sellers
Tenants or prospective tenants
Property professionals
Website and technology service providers
Marketing and advertising service providers
Professional advisers
Government or regulatory authorities where legally required

Information will be shared based on the relevant service, inquiry, transaction, or legal requirement.

14. Data Security

LankaFix takes reasonable measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure.

Users should avoid submitting passwords, financial account credentials, or other highly sensitive information through ordinary website forms unless specifically requested through an appropriate secure process.

15. Third-Party Websites

The LankaFix website may contain links to third-party websites, property platforms, social media platforms, payment services, advertising platforms, or other external websites.

LankaFix is not responsible for the privacy policies or security practices of third-party websites.

Users should review the privacy policy of any external website before providing personal information.

16. Your Privacy Rights & Choices

Depending on applicable law, you may contact LankaFix to:

Request information about personal data we hold about you
Correct inaccurate information
Update your contact details
Request removal of certain information
Withdraw a service inquiry
Request that certain marketing communications stop

Some information may need to be retained for legal, accounting, transaction, security, or legitimate business purposes.

17. Children’s Privacy

LankaFix services are primarily intended for adults and businesses.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

18. Changes to This Privacy Policy

LankaFix may update this Privacy Policy when our services, technology, business practices, or legal requirements change.

Any updated policy will be published on this page with a revised Last Updated date.

19. Contact LankaFix

If you have questions about this Privacy Policy or how LankaFix handles your information, please contact us through the contact details available on our website.

LankaFix
Property Care & Maintenance | Property Management | Real Estate & Property Services

Website: LankaFix.lk

By using the LankaFix website or submitting information through our website, you acknowledge that you have read and understood this Privacy Policy.